25 Business Process Automation Software for Insane Productivity

Business process automation (BPA) software is essential for any business looking to streamline its business processes.

There are lots of tools out there dedicated to helping organizations do just that, plus many more that can be used for workflow management while also aiding in other aspects of business.

It’s up to each company’s leadership to decide which direction to go in that regard, but to help make deciding easier, we’ve put together a list of the top BPA software out there.

In this article, we’ll cover:

• Top 25 business process automation software
• Definition of business process automation software
• Types of business process automation software
• Key features of business process automation software
• Get started for free

Top 25 business process automation software

Process Street

Process Street is a powerful business process management platform that simplifies workflow automation. It enables organizations to create, track, and optimize recurring processes through intuitive checklists. With features like conditional logic and AI-generated workflows, Process Street enhances efficiency, accountability, and collaboration, making it an invaluable tool for businesses striving for operational excellence.

Key features:

• Checklist automation: Create and automate dynamic checklists for recurring processes.
• Conditional logic: Customize workflows with conditional logic based on responses.
• Custom workflows: Facilitate team collaboration on tasks and processes.
• Integration capabilities: Seamlessly integrate with tons of apps and tools.
• Task assignment: Assign and track responsibilities within processes.
• Data collection: Gather and store data through forms within checklists.
• Reporting and analytics: Generate insights with analytics on process performance.
• Version control: Maintain and track versions of checklists for auditing.
• API access: Connect with other applications through APIs.
• Document storage: Attach and manage documents relevant to processes.

Pros:

• Intuitive interface makes it user-friendly.
• Offers secure data handling and storage.
• It has a mobile application.
• Custom automated workflows can be made with AI.
• It has lots of premade workflow templates to choose from.
• Great for employee onboarding.
• It makes communication between team members super simple.
• It has excellent analytics features.

Cons:

• There is no free plan.

Bizagi

Bizagi redefines business process management with a focus on innovation and agility. It fosters collaboration and adaptability. By prioritizing user-centric design and flexible solutions, Bizagi facilitates efficient process automation, enabling businesses to thrive in dynamic and competitive landscapes.

Key features:

• Process modeling: Creates and designs workflows visually.
• Workflow automation: Automates and executes business processes.
• Rule engine: Manages and implements business rules within workflows.
• Process simulation: Simulates processes for optimization and testing.
• Adaptive case management: Handles unstructured and dynamic processes.

Pros:

• Automates routine tasks within workflows.
• Identifies and optimizes inefficient processes.
• Manages and resolves errors within workflows.
• Implements security protocols to protect sensitive data.

Cons:

• The process documentation feature is not enterprise-ready.
• The pricing plan is not a subscription model.

Asana

Asana is a versatile project management software designed to streamline team workflows. It enables users to organize tasks, set priorities, and track project progress in real-time. Asana empowers teams to enhance productivity and achieve their goals efficiently.

Key features:

• Task management: Organize tasks and projects efficiently.
• Project timelines: Visualize project timelines and milestones.
• Due dates and priorities: Set deadlines and prioritize tasks.
• Attachments and comments: Share files and communicate within tasks.
• Customizable workspaces: Tailor workspaces to fit team needs.

Pros:

• Enables the establishment of task dependencies for better planning.
• Frequently introduces new features and improvements.
• Provides a functional free plan for smaller teams.
• Users can monitor and manage multiple projects in one view.

Cons:

• More advanced features are available in premium plans, which may be costly.
• Might feel too robust for straightforward task management.

Monday.com

Monday.com is a dynamic work operating system designed to streamline collaboration and project management. It provides a visual and customizable platform for teams to manage tasks, projects, and workflows efficiently. Monday.com helps teams enhance communication and productivity while adapting to diverse work processes.

Key features:

• Workspaces: Create customized workspaces for different projects.
• Boards: Visualize tasks and projects through customizable boards.
• Pulses: Individual task cards with detailed information.
• Timeline view: Display project timelines for better planning.
• Automations: Streamline workflows with automated actions.

Pros:

• Attach and share files directly within the platform.
• Real-time collaboration with team members.
• Create and customize visual dashboards for insights.
• Responsive customer support for assistance.

Cons:

• The free plan has very limited features.
• It doesn’t offer an offline mode.

Basecamp

Basecamp is a workflow management tool that simplifies collaboration with to-do lists, schedules, and file sharing. It fosters teamwork through discussions and centralized information. Known for its intuitive interface and flexibility, Basecamp streamlines communication and task organization for teams, offering a cohesive platform for efficient project handling.

Key features:

• To-do lists: Assign tasks, set deadlines, and track progress.
• File sharing: Share documents, images, and files within projects.
• Discussions: Centralized communication through message boards.
• Campfire chat: Real-time group chat for quick discussions.
• Automatic check-ins: Scheduled updates and progress reports.

Pros:

• Discussions, chats, and document sharing in one place streamline collaboration.
• Efficient task assignments, tracking, and deadlines help in project organization.
• Tailors projects and workflows to suit team preferences.
• Tracks changes and maintains document history for improved collaboration.

Cons:

• Extensive features may overwhelm users looking for a simpler solution.
• Reporting and analytics features might be basic for some users’ needs.

Nintex

Nintex streamlines business processes with intuitive automation solutions, empowering organizations to achieve operational efficiency and agility. Through user-friendly tools, it simplifies complex workflows, fostering collaboration and accelerating productivity.

Key features:

• Workflow automation: Enables the creation of automated workflows without coding.
• Forms and mobile apps: Offers easy creation of forms and mobile apps.
• Integration connectors: Provides a wide array of connectors for seamless integration.
• Process mapping and visualization: Visual tools for mapping out and understanding complex processes.
• Document generation: Automates the creation of documents within workflows.

Pros:

• Offers advanced analytics to track, measure, and optimize workflows, identifying areas for improvement.
• Ensures compliance with regulatory standards and governance policies.
• Provides pre-built templates for common processes.

Cons:

• It’s very expensive.

Kintone

Kintone is a versatile cloud-based collaboration platform fostering agile teamwork and efficient workflow management. Its emphasis on customization and user-friendly app creation empowers businesses to tailor solutions without extensive coding. 

Key features:

• Customizable workspaces: Tailors workspaces to suit specific needs.
• App builder: No-code app creation for diverse business functions.
• Workflow management: Streamlines and automates workflows.
• Database management: Stores and organizes data efficiently.
• Permission controls: Manages access and permissions for users.

Pros:

• Generates insights for informed decisions.
• Organizes and manages documents efficiently.
• Easily creates and deploys custom forms.
• Manages schedules and events.

Cons:

• Some users have difficulty setting up access permissions.

Appian

Appian serves as a robust low-code automation platform, empowering businesses to rapidly build, deploy, and manage powerful applications. Its focus on speed and simplicity enables process managers to adapt swiftly to market changes, fostering innovation and agility. 

Key features:

• Low-code development: Enables rapid app development with minimal coding.
• Process modeling: Intuitive tools for modeling and automating complex processes.
• Business rules management: Configurable rules for decision-making within applications.
• User experience design: Intuitive interfaces for user-friendly experiences.
• Case management: Manages cases efficiently within applications.

Pros:

• Offers a free plan.
• Offers cloud-based deployment options.
• Manages and integrates content within applications.
• Provides actionable insights using AI capabilities.

Cons:

• The ability to customize features is limited.
• It can sometimes struggle to handle large amounts of data.

Pega

Pega is a leading platform offering dynamic customer engagement and digital process automation. Renowned for its low-code capabilities and AI-driven solutions, Pega focuses on orchestrating complex workflows. Businesses can deliver personalized experiences, optimize operations, and foster agile, customer-centric approaches.

Key features:

• Opportunity management: Tracks and manages sales opportunities throughout their lifecycle.
• Lead management: Captures, scores, and nurtures leads for effective conversion.
• Sales process automation: Automates sales workflows and tasks.
• Pipeline visualization: Offers visual representations of sales pipelines for better management and forecasting.
• AI-powered sales guidance: Utilizes AI for personalized recommendations and sales strategies.

Pros:

• Provides a comprehensive view of customer data for informed decision-making.
• Facilitates teamwork and communication among sales teams.
• Allows access to sales tools and information on mobile devices for on-the-go sales activities.
• Offers insights and analytics into sales performance metrics for continuous improvement.

Cons:

• There is no free trial or free version.

Creatio

Creatio is a comprehensive low-code platform that empowers businesses to streamline processes and drive productivity. It combines CRM and BPM capabilities to enhance customer engagement and optimize workflows. With a focus on agility, Creatio facilitates rapid application development, enabling organizations to adapt and innovate in today’s dynamic business environment.

Key features:

• Low-code platform: Enables rapid application development with minimal coding.
• Case management: Efficiently manage and resolve customer cases.
• 360-degree customer view: Comprehensive customer information for improved engagement.
• Marketing automation: Streamline marketing processes and campaigns.
• Sales automation: Automate sales processes for increased efficiency.

Pros:

• Integrates customer relationship management with business process management.
• Offers robust tools for data analysis and reporting.
• Automates and optimizes complex business processes.
• Facilitates efficient customer service management.

Cons:

• Setting up complex customizations may require technical expertise.
• Some advanced features are available only in higher-priced tiers.

Jira

Jira is a widely used workflow management tool renowned for its adaptability in software development. It serves as a comprehensive platform for issue tracking, project planning, and team collaboration. With its robust capabilities, Jira enables teams to efficiently manage projects, track progress, and maintain a streamlined workflow in the software development lifecycle.

Key features:

• Issue tracking: Comprehensive tracking of tasks, bugs, and issues.
• Agile boards: Scrum and Kanban boards for flexible project management.
• Roadmaps: Visualize and plan project timelines.
• User story mapping: Plan and organize user stories for agile development.
• Backlog management: Prioritize and manage tasks in project backlogs.

Pros:

• Highly customizable workflows to match project needs.
• Suitable for both small teams and large enterprises.
• A wide range of plugins to extend functionality.
• A large and active community for support and resources.

Cons:

• Some users find the interface less intuitive compared to other tools.
• Primarily designed for software development, may not suit all project types.

Pipefy

Pipefy excels as a process mapping tool by offering customizable workflows within a visual interface. It enables mapping complex processes, automating tasks, and managing workflows efficiently. With its drag-and-drop system, forms, and automation, teams can visually map, optimize, and streamline their processes for improved productivity and clarity.

Key features:

• Customizable workflows: Tailor processes to specific needs.
• Visual process mapping: Drag-and-drop interface for mapping workflows.
• Automation: Automate tasks and workflows.
• Forms and fields: Create customizable forms and fields.
• Task management: Track and manage tasks within processes.

Pros:

• Offers pre-built templates for various workflows.
• Monitors and manages task deadlines.
• Allows users to attach and manage files within processes.

Cons:

• The data analysis is poor.
• It’s not possible to create workflow approval processes.

Zapier

Zapier is an automation tool that streamlines workflows and integrations for sales teams. It automates repetitive tasks across various apps, enhancing efficiency. Zapier empowers sales automation by enabling teams to focus on core tasks for increased productivity.

Key features:

• Integration hub: Connects diverse apps to streamline data flow and processes.
• Trigger-action system: Sets triggers to initiate actions between connected apps.
• Multi-step Zaps: Executes multiple actions across various apps in a sequence.
• Conditional logic: Sets conditions to trigger specific actions based on criteria.
• Scheduled tasks: Automates tasks based on predefined schedules.

Pros:

• Automates repetitive tasks between different apps without coding.
• Connects with CRM systems and sales tools for sales process automation.
• Allows creating custom Zaps tailored to specific needs.
• Provides insights into Zap performance and execution.

Cons:

• It takes time to learn how to use Zaps effectively.
• Users have reported poor customer support.

nTask

nTask simplifies resource management by centralizing task assignment, scheduling, and tracking within a user-friendly platform. It allows teams to allocate resources efficiently, track workloads, set priorities, and manage dependencies. With reporting features and collaboration tools, nTask ensures streamlined resource utilization for enhanced project efficiency and successful outcomes.

Key features:

• Task management: Create, assign, and organize tasks efficiently within projects or teams.
• To-do lists: Compile lists of tasks or actions needed, categorizing them by priority or due dates.
• Time tracking: Monitor time spent on tasks and projects, aiding in productivity analysis.
• Gantt charts: Visualize project timelines, dependencies, and progress.
• Team collaboration: Facilitate communication and cooperation among team members.

Pros:

• Assess and mitigate potential risks associated with projects, enhancing overall project success rates.
• Manage project expenses and budgets, monitoring costs for better financial control.
• Efficiently allocate and manage resources across different projects.
• Set task priorities to focus on critical activities and ensure timely completion.

Cons:

• It isn’t the most intuitive.
• It can be difficult to locate certain features.

Hive

Hive excels in resource management by offering intuitive collaboration tools and project views that streamline resource allocation. It enables task assignment, scheduling, and tracking within a unified platform, facilitating clear resource visibility and optimizing team workflows. Hive’s integrations and reporting capabilities further enhance efficiency in resource planning and utilization.

Key features:

• Time off management: Track and manage employee leave and time-off requests.
• Project budgeting: Set and monitor project budgets, tracking expenses efficiently.
• Task dependencies: Set relationships between tasks for accurate scheduling.
• Mobile accessibility: Access Hive’s features and manage tasks on mobile devices.
• API access: Utilize the API to integrate and extend Hive’s functionality.

Pros:

• Connects with various third-party apps and services for extended functionality.
• Provides users with real-time chat and direct messaging for swift communication.
• Manages tasks visually and tracks progress through customizable Kanban boards.
• Utilizes pre-designed templates for quick project setup.

Cons:

• The reporting capabilities are limited.
• Setting up future actions is difficult.

Miro

Miro, a collaborative online whiteboarding platform, is often used for product management. It offers visual tools for brainstorming, creating product roadmaps, and organizing user story maps. Miro enhances product development by enabling cross-functional teams to collaborate, ideate, and plan, fostering better communication and innovation in the product management process.

Key features:

• Flowchart creation: Create and customize flowcharts.
• Innovation management: Keep track of ideas and documents.
• Product roadmap tools: Design project roadmaps with whiteboards.
• Project management: Use flow charts to design project management processes.

Pros:

• It has a robust set of product features.
• Excellent for idea sharing.
• Supports video conferencing.

Cons:

• It’s difficult to use with a trackpad.

Airtable

Airtable combines the flexibility of spreadsheets with the power of databases, making it a versatile tool for tracking tasks, projects, and product development workflows. Airtable offers customization and collaboration, streamlining data management in product management processes.

Key features:

• Spreadsheets: Organized project information in customizable spreadsheets.
• Kanban boards: Assign project tasks with Kanban boards.
• Approval process control: Create approval processes for quality control
• Data storage management: Store and retrieve project data securely.

Pros:

• It has lots of premade templates.
• Very affordable.
• Its spreadsheets have a lot of features and capabilities.

Cons:

• Spreadsheets don’t allow long sentences.

Scribe

Scribe is a data integration and migration platform designed to connect and move data between various applications and databases. It enables organizations to streamline data flows, ensuring data accuracy and consistency. Scribe simplifies data management, enhances connectivity, and supports data-driven decision-making in complex IT environments.

Key features:

• Business process automation: Automates recurring tasks for efficient processes.
• Workflow configuration: Configures the steps of your most important processes.
• Task management: Handles the management of daily tasks.

Pros:

• It’s very easy to create user guides.
• It’s quick and painless to integrate.
• It has a great UI.

Cons:

• The reporting features need improving because they aren’t always accurate.

Fluix

Fluix stands as a versatile platform facilitating seamless document management and workflow automation. It gives businesses the ability to streamline processes, collect data, and collaborate effortlessly. Fluix prioritizes mobility, enabling efficient document handling and task management across various industries and operational landscapes.

Key features:

• Document management: Store, organize, and access documents securely.
• Workflow automation: Automate and streamline business processes.
• Electronic signatures: Securely sign documents electronically.
• Annotations and markups: Add comments and annotations to documents.
• Task management: Assign, track, and manage tasks within workflows.

Pros:

• Users can work on documents without internet connectivity.
• Offers users the ability to create standardized templates for documents.
• Shares documents and files securely.
• Sets schedules and deadlines for tasks.

Cons:

• Adding and opening hyperlinks in documents can be difficult at times.
• It doesn’t always slow the number of selected files.

Bitrix24

Bitrix24 is an all-in-one business suite fostering collaboration and productivity. It integrates tools for communication, project management, and CRM, empowering seamless workflows. With emphasis on scalability and customization, it serves as a comprehensive platform, catering to diverse organizational needs while promoting efficient team collaboration and task management.

Key features:

• Workflow automation: Create automated processes to streamline repetitive tasks.
• Email marketing: Design and launch email marketing campaigns within the platform.
• Sales automation: Automate sales processes, from lead generation to closing deals.
• Telephony: Make calls directly from Bitrix24 and manage call logs efficiently.
• HR management: Manage employee profiles, leave requests, and HR documents.

Pros:

• Conducts video meetings and webinars for remote collaboration.
• Sets task dependencies for better project planning and execution.
• Creates websites or landing pages using built-in tools.
• Visualizes and manages the sales pipeline and stages.

Cons:

• Reporting capabilities are limited.
• It doesn’t handle large files as well as similar products.

ProcessMaker

ProcessMaker is a leading workflow automation platform, known for its user-friendly interface and adaptability. It emphasizes streamlining processes, optimizing productivity, and facilitating collaboration. Its focus on intuitive design and flexibility empowers organizations to orchestrate complex workflows seamlessly, fostering innovation and operational efficiency.

Key features:

• Workflow automation: Automate and streamline complex business processes without manual intervention.
• Drag-and-drop interface: Intuitive interface for building workflows and forms visually.
• Form builder: Easily create custom forms tailored to specific business needs.
• Integration capabilities: Integrate with various third-party applications and systems.
• Task management: Assign, monitor, and manage tasks within workflows efficiently.

Pros:

• Centralizes storage and management of documents within processes.
• Details logs tracking all activities within workflows for compliance and analysis.
• Routes tasks based on predefined criteria or decisions.

Cons:

• It has somewhat frequent bugs that can be disruptive.

Integrify

Integrify, a process management solution, empowers organizations to streamline operations, fostering collaboration and automation. With customizable solutions and a user-centric approach, Integrify simplifies complex processes, driving productivity and scalability across diverse industries.

Key features:

• API access: Allows integration and customization through APIs.
• Workflow templates: Offers pre-designed templates for quick process setup.
• User roles: Assigns different roles based on responsibilities and access needs.
• Form builder: Creates customizable forms for data collection and input.
• Task management: Assigns, tracks, and manages tasks within workflows.

Pros:

• Manages access levels for secure data handling.
• Streamlines and automates complex processes for efficiency.
• Provides responsive support for platform users.
• Helps in setting up and navigating the platform effectively.

Cons:

• There is no mobile version.
• Data is sometimes list when workflows are duplicated.

Adobe Workfront

Adobe Workfront provides a comprehensive platform for seamless resource management. It unifies teams, streamlines workflows, and enhances project visibility, fostering efficiency and alignment across organizations. Workfront’s intuitive interface and robust tools empower teams to innovate, execute tasks, and achieve impactful results efficiently.

Key features:

• Request management: Manages incoming requests and aligns them with workflows.
• Proofing and review: Streamlines the review and approval process for assets.
• Portfolio management: Manages and tracks portfolios of projects and initiatives.
• Resource forecasting: Predicts resource needs for upcoming projects.
• Budgeting and cost management: Tracks project costs and budgets.

Pros:

• Offers a personalized homepage providing a unified view of work.
• Adapts to agile project management practices.
• Facilitates data synchronization across systems and tools.
• Tracks changes and maintains version history for compliance.

Cons:

• It’s really only suitable for large enterprises.
• The client portal can be difficult to understand.

ScaleFusion Workflows

ScaleFusion Workflows revolutionizes device management, simplifying intricate processes with a user-centric approach. It empowers organizations by optimizing device operations, enhancing productivity, and fostering seamless integration. Through customizable solutions and an intuitive interface, it streamlines workflows, enabling agile management of diverse devices for efficient business operations.

Key features:

• Device configuration: Customizes device settings remotely.
• Application management: Controls app installation and usage on devices.
• Remote device monitoring: Tracks device health and performance in real time.
• Security controls: Implements security measures like encryption and remote lock/wipe.
• Content management: Distributes and manages content across devices.

Pros:

• Sets geographical boundaries for device usage.
• Tracks device inventory and status.
• Streamlines the process of adding new devices to the system.
• Tailors processes to specific device management needs.

Cons:

• The mobile applications don’t work as well as the web-based ones.
• There is no free plan.

Camunda

Camunda orchestrates business processes, championing flexibility and scalability. It empowers organizations with a powerful workflow automation platform focused on adaptability and seamless integration. 

Key features:

• Workflow orchestration: Orchestrates complex business processes efficiently.
• Process modeling: Allows visual modeling and design of workflows.
• BPMN 2.0 support: Complies with Business Process Model and Notation standards.
• Decision management: Manages business rules and decision logic.
• Case management: Handles dynamic and unstructured processes effectively.

Pros:

• Creates customizable forms for user tasks.
• Manages and tracks different versions of workflows.
• Handles event-driven processes and actions.
• Stores and retrieves historical workflow data.

Cons:

• It’s only suitable for large enterprises.
• There is no mobile app.

Definition of business process automation

Business process automation refers to the use of technology to automate repetitive and manual tasks and processes within an organization. This can include anything from automating data entry to streamlining complex business operations. The goal of business process automation is to increase efficiency, reduce errors, and free up employees to focus on more strategic tasks.

Business process automation can have a number of benefits for an organization. It can help to reduce costs by eliminating the need for manual processes, increase productivity by speeding up processes, improve customer experience, and improve accuracy by reducing the risk of human error. In addition, business process automation can help to standardize processes and ensure compliance with regulations.

However, it is important to note that business process automation is not without its challenges. Implementing automation can be a complex and time-consuming process, and it requires careful planning and oversight from process designers to ensure that it is successful. In addition, there may be resistance from employees who are concerned about job security or the impact of automation on their roles.

By automating repetitive tasks and streamlining operations, businesses can become more agile, efficient, and competitive.

Types of business process automation software

There are several types of business process automation tools that cater to specific industry needs and business users. Some of the most common types include:

Robotic process automation (RPA) software

This type of software uses bots or “robots” to automate repetitive tasks such as data entry, data extraction, and invoice processing.

Workflow automation software

This type of software automates and streamlines various business processes, such as approval workflows, document management, and task management.

Business process management software

BPM software allows for the modeling, automation, execution, control, and optimization of business processes.

Integration platform as a service (iPaaS) software

iPaaS software enables the integration of different applications and systems within an organization, allowing for seamless data flow and automation of processes.

Customer relationship management (CRM) software

CRM software automates the management of customer interactions, sales, and marketing processes.

Supply chain management (SCM) software

SCM software automates processes related to sourcing, procurement, production, logistics, and inventory management.

Key features of business process automation software

There are several key features to look out for when deciding which BPA software to get, including:

Workflow automation

Business process automation software allows for the creation and execution of automated workflows, eliminating the need for manual intervention and streamlining the entire process.

Integration capabilities

The software should be able to integrate with various third-party applications and systems to ensure seamless data flow and process automation across the organization.

Customization options

It should offer the flexibility to customize and configure automated processes based on specific business requirements and rules.

Analytics and reporting

Business process automation software should provide advanced analytics and reporting features to track and measure the effectiveness and efficiency of automated processes.

Scalability

The ability to scale and adapt to the changing needs of the business is an essential feature of business process automation software.

Security

The software should have robust security measures to protect sensitive data and ensure compliance with industry regulations.

User-friendly interface

A user-friendly interface is crucial for easy adoption and usage by employees across different departments.

Get started for free

All of the tools listed above are perfect for business process automation, and many of them offer free trials or demos, so take advantage of them! Don’t be afraid to test a few out to find the perfect one for your current business processes.