In this Spotlight Series blog, we are delighted to introduce Tony Vila, our Senior Product Designer.

Tony has been working with us for nearly two years and is our go-to expert for shaping user experiences that marry functionality with aesthetics. 

With a background in horticultural product design and a passion for UX/UI, Tony brings a unique perspective to our team. 

His journey from aspiring music teacher to seasoned UX/UI designer has been marked by pivotal moments in London’s startup scene, where he honed his skills and embraced the dynamic challenges of B2B product design.

Join us as we delve into Tony’s journey, insights, and the impactful projects that define his tenure at Process Street:

• All about Tony
• Tony’s professional experience
• Tony’s role at Process Street
• On being part of the Process Street team
• Some random questions

Colliers is a global commercial real estate company that helps its clients select corporate real estate, manage lease renewals, and handle portfolio strategies.

It’s a massive operation that requires an intense amount of organization and transparency to deliver the best services for its clients. One of the ways it accomplishes this is by using Process Street.

But how did Colliers come to use Process Street? And how has it helped transform its operations? We will answer those questions and more in this case study.

We’ll cover:

• The challenge
• The solution
• The results

If you want to learn more about how Process Street has helped Colliers, check out our video about it below:

Welcome to the Employee Onboarding Podcast, where we dive into cutting-edge onboarding strategies and gain insights from HR leaders.

Today, we’re thrilled to be joined by Keisha Toussaint who is a seasoned HR professional crafting exceptional onboarding experiences.

With eight years of HR expertise and a master’s degree in human resource management, Keisha leads initiatives in learning and development, employee engagement, and relations at Betches.

She prioritizes honesty and transparency in onboarding and highlights the crucial role of managers in tailoring experiences to individual needs and preferences.

Here’s everything we’re going to cover in this episode:

• Introduction & an icebreaker question
• Crafting exceptional onboarding experiences with Keisha Toussaint
• The role of managers in shaping a welcoming environment
• The role of AI in onboarding
• Customizing onboarding experiences to individual needs

You can also listen to the podcast on Apple, Spotify, Google, Podchaser, Podcast Addict, Deezer, & all your favorite podcast platforms!

In our 20th episode of the Employee Onboarding Podcast, we are honored to host Dr. Christina Moran, joining host Erin in an insightful conversation on employee onboarding and creating exceptional onboarding experiences.

Dr. Christina Moran is a licensed psychologist and an esteemed member of the leadership team at a renowned design architecture firm.

Together, they explore innovative ideas and best practices gleaned from Christina’s extensive expertise in people leadership, organizational effectiveness, and psychological research.

Join us as we unravel the essential elements that contribute to successful onboarding and learn valuable insights into prioritizing the human touch amidst evolving technological advancements.

Here’s what we’ll cover:

• Introducing Dr. Christina Moran
• Exploring Dr. Moran’s passions and interests
• Applying psychology to the workplace
• Elements of a great onboarding experience
• Productive onboarding and its downfalls
• Motivating colleagues for onboarding
• The starting point of onboarding
• Balancing AI with human touch
• Creating “wow moments” for new hires

Also listen on Apple, Spotify, Google, Podchaser, Podcast Addict, Deezer, & all your favorite podcast platforms!

Today, we’re going to take a look at Improvizations, a workforce consulting firm that works with a huge variety of organizations to improve and automate their business processes. 

As part of our Solutions Partner program, CEO and founder of Improvizations Bryan deSilva engages his clients and gets them as excited as he is about continuous improvement. 

Together, we’ll dive into how Bryan and his team accomplishes this with Process Street, along with a bit about his own life and what gets him so excited about workflows. 

• What Improvizations specializes in
• What Bryan loves most about being a Solutions Partner
• The best part of Bryan’s job
• What Bryan does when he’s not building workflows

Join us as we take a closer look at the success story of Kelli Segretto of K Segretto Consulting, a leading Property Management Consulting business.

In this partner spotlight, we will explore how the strategic integration of the Solutions Partners program has played a crucial role in driving K Segretto Consulting and her clients to new heights of success. 

You will discover how Kelli leverages the power of Process Street to create customized workflows, setting a new standard in property management consulting.

Learn how Kelli leverages the Solutions Partners program to grow her own consultancy, along with fun facts about her personally and the workflows that have brought her the most joy.

• The scoop with Kelli’s process management consulting company
• What Kelli loves most about the work she does as a Solutions Partner
• The most fulfilling workflow Kelli has built for a client
• What Kelli does when she’s not building workflow
• What else makes Kelli tick? 

Careers can typically take many unexpected turns in the tech industry. We’ve seen this time and time again at Process Street. One person who embodies this concept of career growth and transformation is Ellie Mahoney. 

Being the link between customer needs and product development, Ellie’s role as Product Manager is a testament to Process Street’s commitment to empower top talent to evolve and thrive. 

Her career transition in Process Street has made her a vibrant and dynamic force to be reckoned with. Ellie’s entire career path has travelled through many different industries, and she’s taken on more challenging roles than I have fingers – which is exactly how she likes it. 

We’re taking a look at how Ellie’s diverse career path and skillset trickles into the work she does here at Process Street. 

• Introducing our Product Manager: Ellie Mahoney
• Ellie’s professional life before Process Street
• From CS to Product Manager: Ellie’s career growth in Process Street
• Working at Process Street through Ellie’s eyes 

In this Spotlight Series blog, we learn all about Brenda Chan, currently working at Customer Support Level 2 as part of the Customer Success team.

Brenda has been at Process Street for over two years and is the epitome of a process pro! Her love for processes is evident in everything she does, and she enjoys testing and improving processes daily.

Brenda is not only a foodie with a passion for TV and film but has been learning Spanish for nearly a year.

We’re fortunate to have her as part of our team, where her expertise and enthusiasm continue to shine, making our customer support experience top-notch.

Keep reading to learn more about Brenda!

When it comes to exemplifying our core value of continuous improvement, our Customer Success Manager Gustavo Amaral is at the forefront. That’s why we are thrilled to feature him as the star of our new Employee Spotlight blog post!

Gustavo’s commitment to personal and professional development at Process Street and beyond exhibits a strong desire to learn, explore the world around him, and excel in his role. Being highly skilled both in workflow creation and customer service makes Gustavo the perfect asset to our company.

This edition of Employee Spotlight will shine the light on the family man, the motorcycle enthusiast, and the caring professional who sees our customer’s satisfaction as his top priority.

• Introducing Gustavo Amaral, Customer Success Manager
• Gustavo’s professional experiences prior to Process Street
• Personal growth and continuous improvement
• Gustavo’s take on working for Process Street
• Bonus questions!

At Process Street, we take great pride in our exceptional team members, and today, we’re excited to shine the spotlight on one of our remarkable leaders – Ashley Chain. 

Ashley’s journey with us began even before the pandemic struck, making her a key figure in navigating our company through challenging times. As a female leader in the tech industry, Ashley exemplifies our core value of laser focus. 

Her unwavering determination has been instrumental in fostering a people-focused company culture that encourages growth and empowers our employees to thrive.

Join us as we celebrate Ashley’s contributions and learn more about her insights, experiences, and the positive impact she continues to make on Process Street’s journey. Get to know the visionary leader who inspires us all to embrace resilience and purpose in everything we do: 

• Introducing our Director of People & Operations: Ashley Chain
• Ashley’s professional life before Process Street
• Life at Process Street from the Director of People & Operations 
• Ashley Chain: The mastermind behind Process Street’s epic company culture